Who does the work?
Each job is performed by vetted and insured tradespeople. Meet our crews ›
So what does Crew & County do?
Everything except the physical work. We quote the job, book the site walk, handle the paperwork, take payments and stay your one point of contact until the final walkthrough.
Who do I pay?
You pay through Crew & County. Most jobs are split into three parts: 30% to book, 40% when work starts and 30% when it is done. Payment plans are available if you need to spread it out further.
Who is my contract with?
Every project has one agreement signed by three parties: you, Crew & County, and the licensed crew doing the work. The crew is responsible for the work. Crew & County manages the job and collects payment.
Is the online price my final price?
Yes, as long as the site walk does not turn up something major we could not know from your measurements, such as buried debris, rock, standing water or tight access. If it does, you see the change in writing before any work starts.
Does the site walk cost anything?
No. It is free and there is no obligation.
How soon can you start?
It depends on the season and the size of the job. You get a start date and a finish date in writing before you sign.
Where do you work?
Carroll, Howard, Frederick, Baltimore, Montgomery and Anne Arundel counties in Maryland.
Who do I call if something comes up during the job?
Us. You have one contact at Crew & County for questions, changes and updates, and we sort it out with the crew.
Is there a contract?
Yes. Every project has a signed contract that spells out the work, the fixed price, the start and finish dates and the payment schedule. Any change is written down and signed before it is done.
What happens if a payment is missed?
Late balances carry the late fee stated in your contract. If a balance stays unpaid, Maryland law allows a lien to be placed on the property where the work was done, and unpaid accounts may be referred to collections. We would much rather sort it out with a phone call, so tell us early if a payment date is a problem.
Quotes, scheduling, contracts and payments